top of page
-
What areas do you service?We proudly serve all of South Carolina, specializing in local and long-distance moves within the state.
-
What is the difference between local and long-distance moves?Local moves typically occur within 30 miles, while long-distance moves exceed that distance. We handle the logistics of both efficiently, ensuring a smooth transition regardless of the distance.
-
How much does a move cost?Moving costs vary depending on several factors, including distance, size of your move (number of bedrooms/square footage), and services needed (packing, storage, etc.). However, we offer competitive hourly rates with no hidden fees. Contact us for a free quote to get a more accurate estimate! Please note: We require a 3-hour minimum on all moves.
-
What happens if something gets damaged during the move?We take pride in careful handling of your belongings by our experienced professionals. However, for your peace of mind, we are fully licensed and insured by the State of South Carolina. To ensure the most comprehensive coverage, we also suggest checking with your homeowner's insurance provider to see if they offer additional coverage for moving-related damages.
-
Are there any items you will not move?For safety reasons and/or legal restrictions, we cannot move certain items. These include: Hazardous materials (flammable liquids, explosives, etc.) Open containers of alcohol Firearms (Please refer to ATF regulations for proper transportation: https://www.atf.gov/) Cash money (We recommend transporting cash money under your direct control) Important documents (passports, wills, etc.) - We recommend packing these yourself for safekeeping
-
How can I ensure my fragile items stay safe during my move?We take special care when handling fragile items. Our movers have extensive training in proper packing techniques. Additional Tips to ensure your fragile items stay safe With and Without our packing services: Without Packing Services: Invest in high-quality packing materials: Purchase bubble wrap, packing peanuts, sturdy boxes, and packing tape specifically designed for fragile items. Wrap each fragile item individually: Don't skimp on the bubble wrap! Ensure every surface is well-cushioned to absorb impact during transport. Use the right size boxes: Fill boxes snugly with packing materials to prevent items from shifting and breaking. Heavier items should go in smaller boxes for better handling. Label boxes clearly: Mark all boxes containing fragile items with "FRAGILE" in large, bold letters. Consider adding arrows indicating the top of the box for proper handling. With Packing Services: Communicate your concerns: Inform our packers about your fragile items and any specific packing instructions you may have. Our experienced packers will: Utilize high-quality packing materials specifically designed for fragile items. Professionally wrap and cushion each fragile item for maximum protection. Use appropriate box sizes and fill them strategically with packing materials to prevent movement. Clearly label all boxes containing fragile items for the movers' attention. By following these tips, you can significantly increase the chances of your fragile items arriving safely at your new home. Additionally, if you choose our packing services, our experienced professionals will handle everything for you, ensuring your valuables are packed with the utmost care.
-
How can I get a free quote?The easiest way to get a free quote is to contact us through our website or call us directly. We will discuss your needs together and provide a personalized estimate.
-
How far in advance should I book my move?For the best availability and rates, especially during peak seasons (summer months), we recommend booking your move at least 2-4 weeks in advance.
-
What should I pack myself, and what can your movers pack?Our movers can pack almost anything! However, for safety reasons or to ensure proper handling, there are some items we recommend you pack yourself: Open containers of alcohol: For safety reasons, we cannot pack open containers of alcohol. Please ensure these are securely sealed and packed prior to your move. Important documents and high-value items: While we take greate care with all of your belongings, some items may hold sentimental value or require extra attention. We recommend packing important documents (passports, wills, birth certificates, etc.) and high-value items, such as jewelry, yourself and keeping them with you during your move. Cash and Coins: For security reasons, we recommend transporting cash money under your direct control. Firearms: It is important that we follow all local and federal laws regarding transporting firearms; therefore, you will be responsible for transporting all firearms and amunition. We understand you might have questions about other specific items. Feel free to contact us directly, and our friendly customer service representatives will be happy to assist you. Additional Tips: For added security, consider using a safe deposit box for important documents and valuables during your move. Always check with your insurance company about obtaining extra coverage for high-valuables items.
-
What can I do to prepare for moving day?We recommend decluttering and purging unwanted items before your move. This will save you money on moving costs and make the unpacking process smoother. Labeling boxes clearly by room can also significantly improve organization and unpacking efficiency on move-in day. We have a helpful moving checklist available on our website to guide you through the preparation process.
-
How can I estimate the size of my move?Bedroom Count Rule of Thumb: A basic rule of thumb is to estimate 100-150 cubic feet per bedroom for furniture and belongings. This is a starting point, and the actual size may vary depending on the amount of stuff you have in each room.
-
What should I do if I need to change my moving date?We understand that unforeseen circumstances may arise. Please contact us as soon as possible if you need to reschedule your move. We will try our best to accommodate your request, but date changes are subject to availability.
-
Can you pack up my entire house in one day?The packing time depends on the size and complexity of your move. For smaller apartments or homes with minimal furniture, one day might be sufficient. However, for larger houses or those with extensive belongings, packing may take longer. We will discuss your specific needs during your estimate and provide an Estimated timeframe for packing services.
-
What happens if my move takes longer than expected?We understand that moving day can be stressful, and you want to ensure a smooth and efficient process. Here at Palmetto Moving Services, we strive to provide accurate estimates based on the information you provide. However, it's important to remember that the initial quote is an estimated timeframe. Several unforeseen circumstances can sometimes extend the moving time on your day of service. Here are some examples of factors that may contribute to a longer move time: Underestimating the amount of belongings: It's easy to underestimate how much stuff you have accumulated over time. A thorough declutter beforehand can help ensure a more accurate estimate. Complex furniture disassembly/reassembly: Certain furniture pieces might require more time to disassemble and reassemble carefully. Limited access to your home: Parking availability, narrow hallways, or tight staircases can slow down the moving process. Unexpected weather conditions: Inclement weather like heavy rain or snow can impact loading and unloading times. Long carry distances: If the distance from your door to the moving truck is significant, it can extend the overall move time. Here's what you can expect from Palmetto Moving Services: Our movers will work diligently and efficiently to complete your move as quickly as possible without compromising the safety of your belongings. We maintain transparent communication: Our team will keep you informed if any unforeseen circumstances arise that might extend the move time. We only charge our hourly rate: There are no hidden fees or additional charges if your move takes longer than estimated. You'll only pay for the actual time our movers spend working on your relocation. To minimize the chances of an extended move time, here are some tips: Provide an accurate inventory: When requesting a quote, be as detailed as possible about the size of your home, the number of bedrooms and furniture pieces, and any accessibility concerns. Declutter and purge unwanted items: Reducing the overall volume of belongings to be moved can significantly improve efficiency. Be prepared for moving day: Ensure clear access to your home and have any parking arrangements in place to avoid delays. By working together and planning ahead, we can minimize the chances of unexpected delays and ensure a smooth moving experience for you. If you have any questions or concerns about the moving process, please don't hesitate to contact Palmetto Moving Services. We're here to help!
-
What payment methods do you accept?We accept all major credit cards, (Mastercard, Visa, Discover, AMEX). Please note, a small processing fee applies to all credit card transactions. We also accept Cash, Venmo, Cash App, and Apple Pay. Please note: Full payment is due on the day of service.
-
What happens on moving day?Our experienced movers will arrive on time and prepared. They will carefully load your belongings onto the truck and secure them for transport. We will then transport your belongings to your new location and unload them efficiently. Our movers can also assist with furniture placement and assembly upon request.
-
Do I need to be present on moving day?While it's not mandatory, it is helpful for you to be present on moving day to answer any questions the movers may have and oversee the process.
-
What should I do with my pets on moving day?Moving day can be a whirlwind for both you and your furry (or feathery) friends. Here are some tips to ensure a stress-free moving day for your pets: Plan Ahead: Find a safe haven: Arrange for pet care on moving day. Consider these options: Pet sitter: Hire a professional pet sitter to stay with your pet at your home throughout the move. This is a great option for pets who are anxious around new people or places. Boarding facility: Reserve a spot at a reputable boarding facility for your pet. Choose a facility that caters to your pet's specific needs and offers a comfortable environment. Friend or family: Ask a trusted friend or family member to watch your pet at their home on moving day. This can be a good option for social pets who enjoy familiar company. Update pet identification: Ensure your pet's collar has a current ID tag with your contact information and emergency vet number. Prepare a pet travel bag: Pack a bag with all your pet's essentials, including: Food and water for the day Medications (if applicable) Favorite toys and bedding Leash, harness, or carrier (depending on your pet) Waste disposal bags (for dogs)pen_spark Moving Day Considerations: Minimize stress: Keep your pet in a separate room away from the moving activity. This will help them feel calmer and less overwhelmed by the chaos. Maintain routine: As much as possible, stick to your pet's regular feeding and walking schedule on moving day. Safe transport: If you must transport your pet yourself, ensure they are securely contained in a carrier or crate for their safety. Additional Tips: Introduce your pet to their new environment gradually: Once you arrive at your new home, let your pet explore a quiet, familiar room first before allowing them full access to the entire space. Update pet information: Update your pet's microchip information and register with your new local veterinarian. By planning ahead and taking steps to minimize your pet's stress, you can ensure a smooth transition for your furry companions during your move.
-
Do you offer packing services?Yes, we understand packing can be overwhelming. We offer both basic and full packing services to suit your needs. Our experienced packers will handle everything securely and efficiently.
-
Do you provide storage solutions?Absolutely! We offer convenient short-term storage solutions to help bridge the gap during your move. Whether you need overnight storage for a last-minute closing or temporary holding space while you prepare your new home, we can help! While we don't offer long-term storage ourselves, we can connect you with reputable local storage facilities if you require extended storage options.
bottom of page